Questions and Answers about our Sound Restoration and Transfer to CD service

a service of CVC Productions	Magic Sound Restoration™
	*Restoring America's heritage, one record at a timeÔ...*
	Sound Restoration and Transfer to CD Service

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	#1 asked question: How much is...? Here's the ANSWER
	#2 asked question: How does this work? Here's the ANSWER

Frequently Asked Questions

Questions and Answers

Keep sliding down

Frequently Asked Questions

Questions and Answers

Keep sliding down

Frequently Asked Questions

Questions and Answers

Keep sliding down

Frequently Asked Questions at a glance:

Prices

	How much is...?
	I compared prices on the Internet and in my home town. How come you are so cheap?
	I saw the price list. How come you are so expensive?
	I don't want to order right now. Can I get a quote?

Ordering

	How do I go about ordering a Transfer/Restoration?
	I don't like to order over the Internet. Can I order by phone?
	What methods of payment do you accept?
	Do you charge my Credit Card when I place the order?
	Do you offer Gift Certificates?

Formats

	What formats do you accept?
	You mention LP's a lot. Do you work with 78's? How about 8-tracks? How about reel-to-reel?
	Can you restore a cassette?

Restoration Process

	How long will this process take?
	I am spending $60 to overnight my recordings to you. Will your processing time be less?
	Can you fix all types of damage to recordings?
	Can you guarantee that you will eliminate every single pop? Can you guarantee that there will be absolutely no skips in a record?
	What should I choose: Transfer Only or Restoration?
	I have some RealAudio/MP3 files I would like restored to full sound. Can you do it?

MP3 CD's

	Can I get my transfer as MP3's, so I can easily load up into my MP3 player?
	How highly compressed will the MP3 files be?
	Can I just order MP3's and not a regular CD?
	I don't understand the "MP3 CD Copy 2 Compression Versions or 2 Projects" item on your Order Form. Can you explain?
	Can you put 6 or 10 or 20 transfers on one MP3 CD?
	I have a whole bunch of CD's I would like converted to MP3. Will you do that for me?

Rush Services

	I have a deadline and I REALLY need to receive my transfer in less than your "normal" processing time. Can you help me?
	Where are the prices for your RUSH Services?
	Do you guarantee that I will receive my order by the date specified?
	My order is larger than described on your order form (for one Rush Service). Can I order multiple Rush Services for my large order?
	If I place my order today (Tuesday) using your 1 week Rush Service, does it mean that I will receive my transfer next week Tuesday?

International Orders

	Do you accept International orders?
	How much will you charge for return shipping to my country (other than US)
	How can I use your Order Tracking System if I do not live in the United States?

Additional Restoration Versions

	Why would anyone want to order additional Restoration Versions of the same recording?
	You've done this job for me about one year ago. Can I order an Additional Restoration Version now?
	I think you should do the Additional Restoration Versions for free. Why aren't they free?
	Will you guarantee that I will like the Additional Restoration Version I will be ordering?
	I have received my new Version, but I can't hear any difference compared with the old version? Is this a rip-off, or what?

Compilation CD's

	Can you make a CD out of several recordings?
	How can I fill a CD with songs from various albums (compilation CD)?

Order Tracking

	My order has not moved from Studio Processing in the last 14 days. Is there a problem?
	I know you received my order today but it doesn't show in the Order Tracking System. Why?
	I waited several days but I still can not get my customer ID number to work. What to do?
	I live in Canada. Do I use Canadian province abbreviations?
	I do not live in the United States. What abbreviation should I use for my country?
	Do I need an order number to be able to use the Order Tracking System?

Concerns (safety, quality, returns)

	How safe are my records?
	Will you take good care of my records?
	My LP's are true audiophile quality. Will your processing degrade the audio quality?
	Will your processing damage my records?
	Will you erase my original recordings?
	Will I get back my original recordings?
	What about the "harsh" sound of CD's?
	Can I send back the transfers for a refund?

Legal

	Is this legal?
	How about copyright issues?

Finding a song

I'm looking for a song called ".......". Where can I find it?

Buying a CD

Can I buy a CD with music by xyz band/artist?

Additional Copies

	Can I use the CD you produce to make additional copies at home?
	Is there any difference in quality of the CD copies if you make them or I make them on my computer?
	Can I order an extra CD copy?
	I would like 500 CD's made (I wrote the music). Can you do it?

Appraisal or Reference info

	I think my record is very valuable. How much is it worth?
	What can you tell me about my record? It has a red label and the letters xyz on the edge.
	I need help with my homework. What can you tell me about

The message below is updated each time there is a change in the status of our service. If you wonder if we are in business, the answer is: Yes we are, and this is the status of our service:

: PLEASE READ
Important Scheduling Notice

At this time we are booked with work commitments until October 2008. New orders placed on this Web site will be processed in the order received, beginning early October 2008. Our Receiving Department will accept and date-stamp packages received, for processing in order in which they were received. The packages WILL NOT be entered into our Order Tracking System until early October 2008 (please do not panic if you do not see your order in the Order Tracking System). Email inquiries received after July 7 will be answered October 2008. Phone support will resume at the same time.
Should we develop any available processing capacity before October 2008, we will update this message. Please stay tuned.
Please feel free to submit orders at this time, for processing in October 2008. Please DO NOT PLACE AN ORDER if it must be processed before October 2008. We anticipate a heavy workload in October and November 2008. If you have projects for Holiday Season 2008, may we suggest that you send in your order as early as possible. Orders will be processed in the order received. Wise customers order early
If you wonder "is it worth submitting an order now and waiting for processing in October", we think YES. We have hundreds of loyal customers who would not think of sending their work to anyone else but to us and they think that the wait is worthwhile. Submitting your order now, early "in line", will ensure much quicker processing in October. The closer you place the order to October, the longer the wait for order completion in October/November.
We thank you, our loyal customers and new clients, for your tremendous support!
All the best,
Cristian Coban, Ph.D.
President, CVC Productions

Extreme Quality™ Video Transfers to DVD The quality is outstanding! The price is extremely affordable! Most formats accepted, including LaserDisc and Beta. See DETAILS.
TAPE - Short life: Tape has a very limited life - Wear: Each tape play shortens the life of the tape - Machines "eat" tape!	DVD - Long life: DVD's have a shelf life of over 100 years - No wear: DVD's can be played back an unlimited number of times
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ORDER	QUESTIONS? info@lp2cd.com		ORDER
Please remember to bookmark		CALL: 407-292-1151

Extreme Quality™ • • • DVD Transfers • • • DVD Conversions
Extreme Quality™ Audio Conversions	Re-birth of QUAD!	Extreme Quality™ Video Conversions	VCD / Video CD™ Video Transfers to CD
Audio Terms Explained

CVC Productions

sound restoration	video conversions	video cd's	QUAD	audio conversions	video transfer to DVD	panoramic views
	preserve recordings			audio terms explained

: PLEASE READ
Important Scheduling Notice

Do you have any questions not answered on this page? E-mail us and we'll rush the answer to you.
Any comments? Leave a note on our feedback page.
Ready to order?
Do you want to listen to some musical examples?
Do you want to know what others are saying about our service?

Extreme Quality™
• • • DVD Transfers • • •
DVD Conversions

Extreme Quality™
Audio Conversions

Re-birth of
QUAD!

Extreme Quality™
Video Conversions

VCD / Video CD™
Video Transfers to CD

Audio Terms Explained

Do you have any questions not answered on this page? E-mail us and we'll rush the answer to you. Any comments? Leave a note on our feedback page. Ready to order? Do you want to listen to some musical examples? Do you want to know what others are saying about our service?

Extreme Quality™ • • • DVD Transfers • • • DVD Conversions

Extreme Quality™ Audio Conversions

Re-birth of QUAD!

Extreme Quality™ Video Conversions

VCD / Video CD™ Video Transfers to CD

Audio Terms Explained

Do you have any questions not answered on this page? E-mail us and we'll rush the answer to you.
Any comments? Leave a note on our feedback page.
Ready to order?
Do you want to listen to some musical examples?
Do you want to know what others are saying about our service?

Extreme Quality™
• • • DVD Transfers • • •
DVD Conversions

Extreme Quality™
Audio Conversions

Re-birth of
QUAD!

Extreme Quality™
Video Conversions

VCD / Video CD™
Video Transfers to CD