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Magic Sound Restoration™ |
Restoring America's heritage, one record at a timeÔ... |
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Sound Restoration and Transfer to CD Service |
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Magic Sound Restoration™ |
Restoring America's heritage, one record at a timeÔ... |
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Sound Restoration and Transfer to CD Service |
Q: My order has not moved from Studio Processing in the last 14 days. Is there a problem? |
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A: |
- Even though it appears that an order doesn't move in the
"Studio Processing" phase, it doesn't mean that no work is being done on your order. It doesn't mean that there is a problem with your order, either. In fact, it is in the best interest of your recording
NOT to be rushed through the "Studio Processing" phase.
Please consider this: CVC Productions does not get paid on your order until after the "Studio Processing" phase is finished. We would rather have money in the bank than hundreds of pending orders in "Studio Processing", but quality work takes time. We are willing to work hard to put out a quality product. We hope you now understand why it is in the best interest of your recording NOT to be rushed through the "Studio Processing" phase. |
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Q: I know you received my order today but it doesn't show in the Order Tracking System. Why? |
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A: |
- The check-in phase is very important (we must log-in every item of every package) and very laborious. There may be a few hours delay between the time when we receive a package and the time when the Order Tracking System is updated. A package received late in the day may not post until the next day. Some days we get more orders at the same time than we can thoroughly check-in in one day. We Admin Process the orders in the order in which we received them. As soon as your package can be thoroughly inventoried it will be entered in the Order Tracking System. | |||||||||||||||||||||||
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Q: I waited several days but I still can not get my customer ID number to work. What to do? |
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A: |
- Did you
enter a space (or another character) anywhere in the Customer ID?
Spaces (or special characters) become part of the Customer ID entered and
cause the Customer ID entered not to work. Have you copied and pasted
the
Customer ID received in the confirmation email? Does your copied
Customer ID include a space? If it does include a space, the
customer ID entered containing a space will NOT work. - If you have entered the Customer ID correctly (with no spaces) and after several days the customer ID is still not working, it is possible that we made a spelling error when entering your customer ID. Please email info@lp2cd.com and tell us of the problem. We will correct the customer ID error as soon as we receive your email. |
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Q: I live in Canada. Do I use Canadian province abbreviations? |
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A: |
- No.
For Canada, please use CA. - In general, for countries other than US please use the standard Internet domain abbreviation for your country (see below). |
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Q: I do not live in the United States. What abbreviation should I use for my country? |
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A: |
- For countries
other than US please use the standard Internet domain abbreviation for
your country. Here is a list:
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Q: Do I need an order number to be able to use the Order Tracking System? |
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A: |
- No.
All you have to do is enter your Customer ID and click "Search". - Your Customer ID is your last name, followed by the initial of your first name, followed by the 2-letter abbreviation of your state (lower case, NO spaces). The 2-letter abbreviation of the state only applies the the US. - For other countries, please use the standard Internet domain abbreviation for your country. |
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Do you have any questions not answered on
this page? E-mail us and we'll rush the answer
to you. Ready to order? Do you want to listen
to some musical examples? Do you want to know what
others are saying about our service?| Find out | Check us out | Customer service | Reference section |
| Prices Services How does this work Formats Shipping Frequently asked DVD transfers |
References Listen to More music Sample CD About us Search |
Track
order Track USPS mail Track UPS Contact us Gift Certificates |
How
we do it Time Machine Audio Terms Links ADD your LINK QUAD |
| ORDER | QUESTIONS? info@lp2cd.com | ORDER | |
| Please remember to bookmark | CALL: 407-292-1151 or 800-778-9043 | ||
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The message below is updated each time there is a change in the status of our service. If you wonder if we are in business, the answer is: Yes we are, and this is the status of our service: |
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: Operating at 100% I
would like to extend "SPECIAL THANKS" to our many loyal
repeat customers who ordered from us again in 2011. During
these tough economic times your repeat business truly made a difference! |
Extreme Quality™
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Extreme Quality™
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Re-birth of
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Extreme Quality™
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VCD / Video CD™
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Audio Terms Explained |
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Extreme
Quality™ |
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TAPE |
DVD |
Our mailing address:
CVC Productions, LP2CD division
2757 Park Royal Drive
Windermere, FL. 34786
Be sure to visit our E-seum of
rare, unique or forgotten music,
restored by LP2CD
and AVConvert.
Click on the Time Machine signs throughout the site.
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CVC Productions |
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| sound restoration |
video conversions |
video cd's |
QUAD | audio conversions |
video
transfer to DVD |
panoramic views |
| preserve recordings | audio terms explained | |||||
You did not find the
link to prices? Here it is: PRICES
Inquiring about the status of an order? Use our Order
Tracking System instead of calling. Thanks.
Puzzled?
Confused? Can't figure it out?
No problem. Email
info@lp2cd.com - email
guidelines
or call us at
phone support guidelines
Inquires line: 407-292-1151
Phone Orders line: 800-778-9043
(9 AM to 5 PM Eastern Time, M-F)
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IMPORTANT: LP2CD Guidelines - please read Phone Support guidelines -- Email Support guidelines -- Turnaround Time guidelines -- Email Communication guidelines |
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