You do not need a number. When you place your order please make sure to select the option to “create an account” (if you select not to create an account you will not be able to use our Order Tracking System). Starting at the TRACK YOUR ORDER link (visible on every page of the site), enter your user name and password. You will be presented with a list of all your orders. Select the pending order and track it.
Do I need an order number to be able to use the Order Tracking System?
"Thank you for creating a wonderful DVD copy of a 33-year old laserdisc I thought I would never see again. And you provided outstanding service with email confirmations of each step. Now I will look for some of my other long-lost laserdiscs that have never been commercially released on DVD. "