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"Received your PAL to NTSC conversion of the Kenneth More version of "The 39 Steps." The conversion was excellent with an unexpected transfer of Taina Elg and Kenneth More's images on the face of the DVD. Great job. Thanks, "

Do you charge my Credit Card when I place the order?

It depends on the charge amount, the nature of the order and if you are a return customer.

For previous customers and small amounts the credit card is charged after we complete the work and right before we ship your order. For orders where the recording length was not known (or uncertain) we charge as soon as we determine the actual transfer lengths.

  • At any rate, it is the client’s responsibility to make sure that we can process the charge from the day the order is placed until the day work is completed and we are ready to ship. If the credit card used has stopped functioning before we have completed work on an order, it is the client’s responsibility to submit correct information. If we have to defer processing or returning an order because the card was declined, an admin fee will be added to the total.