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"I would like to thank you for the superb work for the 16" Transcription. We are especially thankful for the faster turnaround time you provided, which was above and beyond the fastest selected option that we chose. Our 92 year old cousin was able to hear it before her serious decline. Also, I wanted to let you know that the History Center in ..."

For return shipping, can you ship for free on my FedEx (or UPS) shipping account?

We will be able to accommodate return ship on your FedEx (or UPS) account on the following two conditions: 1) We must be able to use the same shipping box you used to ship your recordings to us (must have enough space for the new CDs or DVDs we produced); and 2) You provide the ready-prepared return shipping label. In that case, we will delete the return shipping cost as calculated by our order form. Otherwise (if we have to repack and/or prepare the return shipping label) we will not be able to return ship on your account. In that case, please select one of the offered shipping methods.