We cut into tracks following how the original recording is cut into tracks. As indicated on our web site: “Music recordings: each song gets 1 track (minimum unambiguous pause required). ” If the original recording is not cut into tracks (such as LPs that do not have individual “bands”), we do not cut into tracks. In order to be able to cut into tracks, we need to see (and hear) a “minimum unambiguous pause“. If the division into tracks is very clear (say 5-second breaks between tracks, 5 such breaks per side), we clearly see where a track needs to be cut. If there are many breaks into a recording (say 40 2-second breaks per side) we have no idea which of the break is a new track. In such cases, as we would not know where a new track begins, we will not cut into tracks. There are situations where there is a 3-second break, followed shortly by another 3-second break. One of them is a “rest” or a “pause for emphasis”, one starts a new track. This is an “ambiguous pause“. We could try making a best estimate where the “real” track begins, be wrong, and have to re-do a job because the customer is not happy because we cut the track in the wrong place. This has happened and is not a situation we want to repeat. Therefore our standard is that we only cut into tracks if the original recording has bands that clearly reflect into pauses we can see and hear and if the original recording has a “minimum unambiguous pause” between each track.
"I received the DVD you made from the Beta tape of my wedding. It was a great job. We had not seen the wedding proceedings for 20 years. You did a wonderful job in helping us recapture our past."