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"Cristian:The CD arrived in perfect condition on Friday of last week.The package itself was in remarkable condition considering it came via mail.Canada Post usually doesn't give a rats ass on what the package resembles when we receive it.When I sent the 8-Track tape,I wasn't sure if it was possible to repair and restore it let alone copy it to a ..."

I didn’t know that my tape was of such poor quality. Why did you transfer it?

Determining the suitability of a tape to be transferred to DVD is the responsibility of the client. It is a subjective judgment we are not equipped to make. If we receive a tape for conversion, we will convert it. The only way we will not convert it is for technical reasons (such as wrong format, tape does not play, etc.).