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"I was completely blown away by the quality of the work you performed on these very old (70+ years), home-made 78rpm records. I had not tried to even play the records for decades because the last time I tried it was impossible to hear much of anything but the scratches. I realize that a couple of them were not able to be fully restored - that ..."

I have received my new Version, but I can’t hear any difference compared with the old version? Is this a rip-off or what?

No, it is not a rip-off. The difference between versions may be subtle. People who are not audio professionals (or who do not have sensitive ears or sensitive playback equipment) may not hear much of a change (although the change is there, is evident for trained ears and is effective). As audio professionals, we are trained to hear things that most other people can not hear (but which ultimately make the difference between GOOD audio and BAD audio). Once again, the Restoration Versions are offered as an accommodation, not as a source of arguments, disputes and requests for free rework. Only individuals who understand and agree with our terms and conditions should order.