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"dear dr. coban, just a quick note to thank you for the excellent job you all did with my precious untouchables music. they've been a favorite of mine since my high school days. to have their first major release on CD is like a dream come true. unfortunately, it will never be commercially released, but you have allowed me to enjoy this music in ..."

I know you received my order today but it doesn’t show up in the Order Tracking System. Why?

The check-in phase is very important (we must log-in every item of every package) and very laborious. There may be a few hours delay between the time when we receive a package and the time when the Order Tracking System is updated. A package received late in the day may not post until the next day. Some days we get more orders at the same time than we can thoroughly check-in in one day. We Admin Process the orders in the order in which we received them. As soon as your package can be thoroughly inventoried it will be entered in the Order Tracking System.