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"I want to thank you for the job you did converting my LP to CD and MP3 formats. Thanks to your efforts, the sound is even better than what I remember. I may have other LPs that I may want to convert. Whenever I find the albums, I will be sure to send them your way. I think you guys do a good job communicating with your customers so that ..."

I know you received my order today but it doesn’t show up in the Order Tracking System. Why?

The check-in phase is very important (we must log-in every item of every package) and very laborious. There may be a few hours delay between the time when we receive a package and the time when the Order Tracking System is updated. A package received late in the day may not post until the next day. Some days we get more orders at the same time than we can thoroughly check-in in one day. We Admin Process the orders in the order in which we received them. As soon as your package can be thoroughly inventoried it will be entered in the Order Tracking System.