We understand that some customers would like to know exact specifics about the equipment we use. As we all know, for many technical people “talking equipment” is akin to talking “religion” or “politics”: not a way to make friends. In addition, many competing services (who copy anything they can copy from other successful businesses) would like very much to copy our success. In that respect, we do not like to share… There is ample information on our web site about our process (see How We Perform Magic). As to exact equipment list and studio configuration, it has been our company policy for over 20 years to keep them as proprietary information. This has always worked very well for us. Our thousands of customers (many of which are repeat customers) find that the quality of our services fits very well their needs.
"Thank you for creating a wonderful DVD copy of a 33-year old laserdisc I thought I would never see again. And you provided outstanding service with email confirmations of each step. Now I will look for some of my other long-lost laserdiscs that have never been commercially released on DVD. "