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"I just wanted to let you know that I was very satisfied with the CD you made for me from a really old album my husband had. It is very clear and without background noise - he almost misses all that hissing. He was so excited to have it and couldn't believe I had found a place to transfer the music by looking on the internet. Thanks again,"

What happens if the “tracking” goes out of adjustment on my video tape?

We set the tracking adjustment in such a way that MOST of the tape will track correctly. It is possible that parts of the transfer will show tracking problems, if the recording deck mistracked parts of the recording. There is nothing we can do to fix this condition.