This depends on the quality of the video tape submitted, how many times it was played and how it was stored. Poor quality tapes, excessively played tapes and poorly stored tapes are certain to have dropouts. If the master tape has drop-outs, the drop-outs will be transferred to DVD. There is nothing we can do to fix this condition.
"I received my DVDs and original Beta tape today and am pleased with the quality. Thanks!"