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"I recently lost my Brother and as I scoured through my things I found some very old records which we had made as very young children at PLAYLAND in ROCKAWAY (Brooklyn). Feeling very desperate to hang on to all of my wonderful memories, when I looked at the condition of this old PLAYLAND recordings in a box, I felt that it was probably ..."

What happens if there are drop-outs on the tape?

This depends on the quality of the video tape submitted, how many times it was played and how it was stored. Poor quality tapes, excessively played tapes and poorly stored tapes are certain to have dropouts. If the master tape has drop-outs, the drop-outs will be transferred to DVD. There is nothing we can do to fix this condition.