Please only send tapes and wire recordings that are not blank, in formats we support and in working condition. If we set up to transfer a video or audio tape or wire recording and it turns out the tape (or wire) is blank or in the wrong format or damaged or unsuited for processing, we will stop processing and not produce a DVD or CD. Instead, we will charge a “Setup Fee” plus return shipping and return the tape (or wire) unprocessed. For multiple tapes (or wire recordings) that are blank or unsuited for processing, we charge a “Setup Fee” per tape (or wire).
"Thank you very much for the prompt service and above all the excellence in which the transfers were made. You accomplished what I thought might be impossible; transferring recordings made back in the 1940's on home made equipment to a CD. We can now hear and enjoy the voices/music that was such a large part of our lives 60+ years ago. ..."