"I RECENTLY SENT YOU A RECORDING FOUND IN MY PARENT'S BELONGINGS AFTER THEIR DEATHS THAT WAS DATED 1945. THE RECORDING WAS MADE IN NEW YORK CITY BY A 19 YEAR OLD YOUNG MAN (MY FATHER) TO SEND TO HIS SWEETHEART (MY MOTHER) BEFORE HE WAS SHIPPED OVERSEAS TO OKINAWA DURING WORLD WAR II. HE WAS IN OKINAWA FOR TWO YEARS (ONE YEAR DURING THE BATTLES FOR OKINAWA AND ANOTHER YEAR AS PART OF THE OCCUPATIONAL FORCES) DURING WHICH TIME MY MOTHER ONLY HAD THIS RECORDING OF HIS VOICE TO PLAY DURING HER TIMES OF LONLINESS. I DID NOT KNOW WHAT WAS ON THE RECORDING BUT WANTED TO PRESERVE SAME AS PART OF MY FAMILY HISTORY. TO SAY THAT I AM THRILLED WITH YOUR RESTORATION HAS TO BE THE UNDERSTATEMENT OF THE CENTURY! NOT ONLY DID YOU PRESERVE THE VOICE OF MY BEST FRIEND (MY DAD) BUT YOU PRESERVED FOR MY FAMILY A MOST SENTIMENTAL POEM MY FATHER WROTE AND READ TO MY MOTHER ON THIS RECORDING, NOT KNOWING IF HE WOULD EVER SEE HER AGAIN. HE WROTE SEVERAL POEMS FOR MY MOTHER AND GRANDMOTHER DURING THE WAR, BUT AFTER THE WAR, HE NEVER AGAIN WROTE ANY POETRY. THE RECORDING WAS IN VERY POOR SHAPE AND WAS RECORDED ON A VERY CHEAP CELLULOID APPEARING MATERIAL THAT THE GEM RAZORBLADE COMPANY APPARENTLY PROVIDED FOR THE MEN BEING SHIPPED OVERSEAS TO SEND TO THEIR SWEETHEARTS. YOU RESTORED AND PRESERVED FOR MY FAMILY A VOICE FROM THE PAST, ALMOST 55 YEARS AGO, THAT WILL BE CHERISHED AND PASSED DOWN FROM GENERATION TO GENERATION. I MUST ALSO THANK CRISTIAN COBAN FOR A MOST PROFESSIONAL JOB DEMEANOR AND FOR CONSTANT E-MAILS ADVISING ME OF HER PROGRESS WITH MY ONE RECORDING AS THOUGH THIS SINGLE COMPACTDISC WERE THE MOST IMPORTANT JOB THAT HER COMPANY HAS EVER DONE. I ESPECIALLY WAS TOUCHED BY HER E-MAIL AFTER HURRICANE FLOYD, REASSURING ME THAT MY ORIGINAL RECORDING WAS STILL SAFE IN YOUR HANDS. MY EXPERIENCE WITH YOUR COMPANY HAS BEEN MOST REWARDING AND I HAVE NEVER DEALT WITH A COMPANY WITH SUCH SUPERIOR CUSTOMER SERVICE. I WOULD HIGHLY RECOMMEND YOUR COMPANY TO ANYONE NEEDING RESTORATION SERVICES AND INTEND TO DO SO. THANK YOU FOR A MOST PLEASANT EXPERIENCE. D E McDANIEL JR DEPUTY SHERIFF GUILFORD COUNTY NORTH CAROLINA "