If we set up to transfer a video tape and it turns out the tape is in the wrong format or blank or damaged or unsuited for producing a DVD, we will not make a DVD. Instead, we will charge a Setup Fee plus return shipping and return the tape unprocessed.
"Just a short note to thank you for the wonderful job you did transferring my old cassette of Japanese koto music to CD. I haven't be able to find a CD version of this tape in Japan and had stopped playing it to avoid wearing it out. Within days of sending it to you I received back an excellent CD of this beloved tape at a very low cost. Thanks ..."
