If we set up to transfer (digitize) an audio or video tape/disc and it turns out the tape/disc is in the wrong format or blank or damaged or unsuited for producing a video or audio transfer, we will not produce a video or audio transfer. Instead, we will stop any further processing, charge a Setup Fee plus return shipping and return the original tape or disc unprocessed.
"I received the cds today and I can't thank you enough. My Mom just passed away and hearing her voice talking to me when I was a baby was so special. We also are going to be sending you a few homemade records that we've found. I'll let you know when they're in the mail.
Thank you again,"
