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"I would like to thank you for the superb work for the 16" Transcription. We are especially thankful for the faster turnaround time you provided, which was above and beyond the fastest selected option that we chose. Our 92 year old cousin was able to hear it before her serious decline. Also, I wanted to let you know that the History Center in ..."

Setup Fee

If we set up to transfer a video tape and it turns out the tape is in the wrong format or blank or damaged or unsuited for producing a DVD, we will not make a DVD. Instead, we will charge a Setup Fee plus return shipping and return the tape unprocessed.