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"Thank you so much for your prompt and personal attention to my orders. They sound wonderful! I was especially impressed by the scratch sounds you were able to remove from the old 33 rpm and the loud on/off pops you removed from the tape recording. I'm just sorry you had to sift through the sounds of all those inane antics from my childhood! ..."

Setup Fee

If we set up to transfer a video tape and it turns out the tape is in the wrong format or blank or damaged or unsuited for producing a DVD, we will not make a DVD. Instead, we will charge a Setup Fee plus return shipping and return the tape unprocessed.