If we set up to transfer a video tape and it turns out the tape is in the wrong format or blank or damaged or unsuited for producing a DVD, we will not make a DVD. Instead, we will charge a Setup Fee plus return shipping and return the tape unprocessed.
"I have now received the order and am over the moon with it! Had been trying to get hold of a copy of this album in whatever form for nearly 10 years!! Many thanks"
