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Details

Tape Pancake on NAB hub only (flanges needed)

  • A "Tape Pancake" is a tape on a hub (core) only, without flanges and not inside a reel
  • If you are submitting a tape pancake, please select Mount flanges to NAB hub.

Tape Baking

  • Some tapes exhibit "Sticky Shed Syndrome" and need to be "baked".
  • You do not need to select this option as we will perform "Tape Baking" only IF STRICTLY NECESSARY in order to get the transfer done.
  • If you prefer that we do not perform "Tape Baking", you must provide clear written instructions in the "Additional Information" box of the Checkout page (such as NO TAPE BAKING PLEASE). Placing the order confirms acceptance of our terms and releases us of any liability.
  • "Baking" a tape is a process that may weaken the tape or the ferric oxide binding.  Please note that we will NOT ACCEPT to work on a tape that was previously "baked".  If your tape was previously "baked", please DO NOT place the order and DO NOT send the tape to us for processing.

Tape Splices Needed

  • Some tapes break on playback; old splices may separate and require re-splicing
  • You do not need to select Tape Splices Needed you are not aware that the tape needs splicing.  We will deal with the problem if needed, perform necessary work and charge for work performed.

Recording Fee

  • We always ask our customers to please not send in recordings that are damaged.
  • If a recording has playback problems we need to spend considerably more time on the recording portion of the project.

Insurance (delivery signature required by USPS)

  • Insurance may be used for all shipping services.
  • For US Postal Service, $100 insurance and up is an inexpensive way of making sure that the Post Office treats your package with extra care and will require signature on delivery. 
  • Insurance is inexpensive and HIGHLY RECOMMENDED!